Getting help with EstateDeck
Most questions come up around installing EstateDeck or getting your agency set up for the first time. Start with the guides below — if you’re still stuck, email us and we’ll get back to you.
Before you buy
Do I need any technical knowledge?
Installing the CRM only plugin needs basic WordPress admin experience (uploading a plugin via WP Admin). If that’s not something you’re comfortable with, the Website + CRM option includes us setting everything up for you.
Does this work on my existing website?
The CRM installs as a plugin on any standard self-hosted WordPress site. If you’re not on WordPress, or don’t have a site yet, the Website + CRM bundle is the better fit.
Need hosting?
The CRM only option needs somewhere to install it — your own WordPress hosting, which isn’t included in the price. If you don’t already have a site, get in touch and we can point you toward suitable providers.
After you buy
How do I install it?
See our Getting Started guide for step-by-step installation instructions.
Does it connect to Rightmove and Zoopla?
Yes — Portal Sync is built in. You’ll need your own Rightmove and Zoopla publisher credentials, which your portal account manager can provide.
Is my data backed up?
EstateDeck is self-hosted, so your data lives on your own WordPress site and is only as safe as your own hosting’s backups. We’d recommend checking your host includes regular backups, or asking them to set this up.
What if something breaks?
Email us at hello@estatedeck.co.uk with a description of the problem and we’ll help you sort it.
Still stuck?
Email hello@estatedeck.co.uk or use our contact form, and we’ll get back to you as soon as we can.